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Welcome to www.dvd - shop.co.uk - "The Home
of DVD"
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Terms And Conditions
> Goods Requested Online
> Suitability of Goods Requested
> Right to Cancel Order
> Goods Ordered/Supplied
> Payment
> Faulty Goods
> Returned Goods
Goods Requested Online
Goods requested online are taken as an request to purchase
only. Orders will be accepted at the discretion of Online Enterprises
Ltd. and no request is deemed binding on the company until it accepts
or ships the order request. Prices are given as a guide only and are
not deemed or guaranteed to be accurate, however any change in price
will be notified to the customer who will have the right to cancel any
order, in part or as a whole, where a price increase is notified.
Suitability of Goods Requested
DVD discs and Players are 'Region encoded' (see our 'What's DVD' page
if you don't know about region codes) and in differing video standard
formats (i.e. PAL / NTSC). Unless otherwise stated the disks for sale
on this site are encoded Region 2 and in PAL format, and it is for the
buyer to ensure that the disk is suitable for their own player and use.
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Right to Cancel Order
Under European Economic Community Law and the United Kingdom's 'Distance
Selling Regulations', a purchaser from a country within the boardaries
of any country relevant to which those legislations apply has the right to cancel
a contract (i.e. accepted order) to purchase goods over the Internet within
7 days of delivery. This applies to all of the products on this
website. However, due to the nature of Video/DVD, we will not accept the
cancellation of a contract for the purchase of a Video or DVD where the
item has been unsealed.
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Goods Ordered/Supplied
Goods ordered or supplied will remain the property of Online Enterprises Ltd. (trading as www.dvd-shop.co.uk)
until full and legal payment has been received. Goods ordered will be
supplied as soon as such payment is received/authorised, subject to
availability. Goods not immediately available will be shipped to the
customer as soon as they are in stock. If the delay in shipping exceeds 7 days the customer may cancel the order in writing or by e-mail unless other time limits have been previously agreed by both parties. We
cannot accept responsibility for goods correctly shipped but not
received by the customer.(i.e. lost in post), but we will at our
discretion replace lost items if the customer has correctly completed
and returned to us, a compensation claim for the courier. Goods
incorrectly shipped and not received will be replaced at our expense on
written (or e-mail) confirmation of our error from the customer. In all
cases our liability is limited to the cost of that replacement item or
items only.
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Payment
Payment will be accept by credit or debit card, cheque, postal or money order,
or in any other legal and valid means acceptable to Online Enterprises
Ltd. Payment must be made with the payer's full knowledge and legal consent
and any payment found not to be so will be reported to the appropriate
law enforcement agency/department. Online Enterprises Ltd. will pursue
legal prosecution and compensation for losses in all cases of fraudulent
card use, or other payment irregularity.
Customers are liable to ensure that any payment method used can be
completed and that they have the necessary funds available in the appropriate
account, as any payment that is refused may involve bank or other charges
against Online Enterprises Limited, for which the buyer accepts liability
when placing their order.
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Faulty Goods
Faulty Goods will be replaced with an identical item, but is subject to our arrangements.
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Returned Goods
Returned goods will normally only be accepted if faulty or if incorrectly
supplied by us (i.e. wrong item from that ordered). Returned goods incorrectly
ordered by the customer, or cancelled orders will only be accepted by
prior agreement and will be subject to a 25% restocking fee (to cover
credit card charges, postage and other costs incurred) plus original and
return postage & package costs at the customer's expense.
Returns must be made within 28 days of our issue to the customer and non-faulty
goods will only be accepted for return if the original packaging seal
or wrapping is still in tact.
These conditions do not affect your statutory rights.
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© Copyright: Online Enterprises Limited 1999-2017. All rights reserved.
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